Working as a Modern Endpoint Management Expert you will:
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Oversee and administer large-scale endpoint environments: Manage thousands of physical and virtual workstations running Windows 11 or newer, utilizing Microsoft Configuration Manager (across restricted and unclassified environments) and Microsoft Intune.
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Orchestrate deployments and configurations: Plan and execute the rollout of OS images, software patches, Group Policy Objects, and Intune configuration profiles (CSP/OMA-URI), alongside implementing custom scripts.
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Handle end-to-end application lifecycles: Take charge of packaging, testing, and distributing enterprise software, while ensuring successful rollouts, tracking updates, and managing license renewals.
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Provide 2nd line support and ensure security compliance: Troubleshoot complex installation and configuration issues in collaboration with internal teams and external vendors (like Microsoft), while continuously monitoring and enforcing strict IT security policies.
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Maintain technical documentation: Create and update detailed standard operating procedures (SOPs), system architecture diagrams, and user-friendly guides.
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Drive continuous modernization: Propose, advise on, and implement strategic enhancements to optimize the current workstation infrastructure and end-user experience.